005 Ridiculously Smart Email

Musings about intelligent email, why grandma needs a Chromebook, Salesforce earnings, Benioff’s long view, Salesforce Winter ’14, Who is CRMNext, … Episode detail

002 Buying CRM

Steve outlines a seven step CRM buying process, Sam explains the value of riding along with a sales rep, present … Episode detail

001 Preparing for CRM

Contatta gets more money, Salesforce leapfrogs SAP, 63% of CRM initiatives fail (really?), G2 Crowd ratings, why you should plan … Episode detail