082 Polar CRM

The deep freeze hits Chicago just in time for the bpm’online conference. Sam previews his talk at the conference.

081 Winery CX

Sam’s latest wine club, when & why Infor CRM wins, a look back at 2018 acquisitions, ContactOut Chrome extension, Wix … Episode detail

080 UX Darkness

Instead of show notes for this episode, we’d like to use this real estate to provide information about options for … Episode detail

079 Bionic CRM

Dreamforce 2018, Inform, CRM AI offerings, SugarCRM’s input on why they win deals.

078 CRM Destinations

A bad technology day, how we can collectively put an end to call center cold calls, a review of CRM … Episode detail

073 Countdown To GDPR

GDPR will take effect in just over a month. Ian Gotts of Elements.Cloud returns to discuss GDPR with Sam and … Episode detail

071 GDPR & CRM

Sam’s upcoming body parts replacement, CRM Switch named a Top 10 CRM Blog for 2017 by CRMBuyer, the CRM Switch … Episode detail

Lars Helgeson of GreenRope

The email marketing origins of GreenRope, the transition to an all-in-one platform for managing long-term relationships, sharing multiple methods of … Episode detail

067 Extensible CRM

California wine country fires, upcoming CRM vendor interviews, G2 Crowd Grid for CRM, Pipedrive vs. Pipeliner CRM confusion, CRM systems … Episode detail