122 AI Agent Ascension

Evolution and Impact of AI Agents in Business Steve Chipman of CRM Switch discusses how AI agents transform business growth, … Episode detail

120 HubSpot vs. Salesforce

Steve Chipman of CRM Switch and Sam Biardo of Technology Advisors discuss the high-level differences between these top CRM vendors. … Episode detail

119 Sati Hillyer of OneMob

Steve and Sam talk to Sati Hillyer, founder, and CEO of OneMob, about his journey from starting the AppExchange at Salesforce to developing … Episode detail

116 Quote-to-Crypto

Summary Introducing Quote-to-Cash and Hosts Steve introduces the Quote-to-Cash (Q2C) topic and podcast co-host Sam. They joke briefly about healthcare … Episode detail

115 Your Perfect AI Self

Summary In this episode, Sam and Steve discuss the benefits of podcasting for marketing versus blogging, based on data showing … Episode detail

114 Is SEO Dead?

Steve and Sam, hosts of the CRM Talk podcast, discuss the latest in CRM and marketing after not recording an … Episode detail

113 CRM AI Use Cases

Sam and Steve discuss CRM AI use cases for sales, marketing, customer service, customization & configuration, data migration & integration, … Episode detail

112 Dumbed Down By AI

Sam & Steve forget how to think on their own, Enterprise AI megatrends, using ChatGPT for CRM test cases and … Episode detail

110 How Low Can You Code?

Sam and Steve talk about low-code CRM, along with some of the pitfalls of giving citizen developers all-too-easy control over … Episode detail

109 Scott Eller of Neuraswitch

Steve and Sam talk to Scott Eller, Chief Relationship Officer & Co-founder of Neuraswitch about transcription, redaction, and sentiment analysis.

108 Skynet Marketing

A rundown of current marketing & sales AIs.

107 Mathematical CRM Failure

In this episode, Sam and Steve talk about enforcing security for remote work, COVID’s effect on shared workspaces, hindsight 2020 … Episode detail

105 Andy Zambito of Creatio

Andy Zambito, Chief Sales Officer, Americas at Creatio, joins Sam & Steve to talk about process management, CRM, digital transformation, … Episode detail

104 Listmania Part Deux

10 questions you should ask when looking at integrating your CRM, 5 reasons a spreadsheet is not a database, 8 … Episode detail

103 Are You Listicling?

Sam and Steve verbally expand on several of their respective listicles. Source posts are: 10 Questions you Must Ask When … Episode detail